PHONE POINT REPAIR SUNSHINE COAST

Crackling phone lines, phone dropouts and a slow internet connection can be incredibly frustrating, and if you live on the Sunshine Coast, you have likely experienced at least one of these issues at one point or another.

We know how incredibly frustrating it is to have an unreliable phone line connection or slow internet, often at the time you need them most. In desperation, you call your Telco, only to be put on hold for what feels like 6 hours, or you're forced to speak to someone with poor English in an overseas call centre who shows no sympathy for your problem!

If you're experiencing phone line or phone point issues at your Sunshine Coast home or business, try calling Sparkies Plus first.

We provide phone line inspection and diagnostic services without breaking the bank. With no call-out fee, it costs you nothing for our team to visit you and discuss your situation (charges apply for any diagnostic or wiring services, but this will be quoted in advance).

Many phone point or internet problems are due to internal wiring or socket issues inside your home or business. We can frequently diagnose the problem and carry out the repairs fast to have you back online in the shortest possible timeframe.

Sparkies Plus is a local Sunshine Coast electrician that provides phone point repair services to homes and businesses in all Sunshine Coast QLD suburbs.

We have a range of data and phone point professionals who are qualified in their field, which allows us to provide efficient service and utmost quality. Our electricians are equipped with all the knowledge and expertise required to handle any phone line repair job that comes their way.

Why should I choose Sparkies Plus for phone point repairs on the Sunshine Coast?

• Experienced and licensed phone line and phone point repair experts with years of experience.
• No call out fee.
• FREE fixed upfront quotes
• On time arrival or we pay you $50!

When do I need a phone point repair service?

Many phone point problems can occur on the Sunshine Coast; phone line dropouts, phone line noise and phone line disconnections, to name but a few. A phone point repair service is usually advised in cases where there is no phone signal, when your phone line continuously crackles, or when your internet is slow or drops out completely. 

Sometimes phone issues can be due to outside phone lines or exchange faults, which means there is nothing wrong with your phone point. In such cases, it might be better to call your Telecommunications Company first to ensure their side of things checks out.

What parts of a phone line are you allowed to work on?

Our team does not work on anything before the first point inside a property. Your incoming phone line from the street, even up to the first point, is owned and maintained by your Telecommunications Company. Sparkies Plus is licensed to carry out inspections and repairs from this first point onwards. This includes internal phone points and phone wall sockets, phone jacks and phone wiring.

In most cases where a phone or internet fault occurs within a home, the issue is usually due to faulty internal phone wiring. In such cases, our team can provide a simple fix at your phone point, which will rectify many phone and internet problems on the Sunshine Coast.

If the phone fault lies outside the phone point, Sparkies Plus is not responsible for repairs and can only advise whether phone wiring might be at fault or recommend that you call your Telco straight away.

Why it is essential to have your phone point fixed by a professional?

Although phone point repairs might seem like a low-risk task you can try to figure out yourself, it is essential to remember that phone line installations and phone wiring are delicate procedures. In Queensland and Australia, you are required to hold the appropriate ACMA cabler's license. Sparkies Plus electricians hold the required licensing and have had extensive phone point installation and repair training, and we continue to update our knowledge through seminars and courses. This ensures we can provide you with the most efficient and up-to-date phone point repair service on the Sunshine Coast.

If you are searching for solutions to your phone or internet problems, phone line dropouts or phone point issues on the Sunshine Coast, contact Sparkies Plus today on (07) 5408 4044.

Some common problems we see with telephone lines and points

Some of the more common phone line and phone point problems we see on the Sunshine Coast include:

• Corrosion at phone cable junction boxes, connections, and joints causing phone line crackling, slow internet or internet dropouts
• Corrosion on the pins of the phone socket.
• Phone RJ11 or RJ45 jacks are being installed upside down, so the pins in the socket are on the lower side and collecting dust for years. This, again, can cause poor connections.
• Damage to the Madison box on the outside of the property.
• Water ingress into the Madison box.
• Damage to the incoming phone line and conduit entering a property (often, the damage is caused by a whipper snipper at ground level).
• Mechanical damage to internal phone cabling (often due to cable clips, nails or brads crushing or damaging the internal copper cores of the wiring).

Our phone point repair service will come to your home and fix the problem for you

The benefits of hiring Sparkies Plus to diagnose and repair your internal phone point issue are many. 

• We prioritise phone point repairs in our schedule, so you can be assured of receiving the quickest possible service. 
• Repairing a phone line or point is cheaper than replacing phone wiring, which can cost many hundreds of dollars.
• Our phone point repairs are carried out by licensed, and experienced phone cabler's who can provide you with a long term solution and peace of mind.
• Phone point repairs done wrong can create further headaches and delays. Trust in our experience to do the job right the first time.
• Thanks to our phone point specialisation, we are experts at finding the cause of many phone service connection problems, so in many cases, you can avoid having to go through the rigmarole of dealing with your Telco when it's an internal issue.
• Phone point repairs are just one of the phone and data services we specialise in. We can also wire and install new phone points, data points, data cabinets, smart-wired homes and more.